Many companies with tens or hundreds of employees have to deal with working loads of their employees and the need to provide them with necessary information. Customer also require the services to be provided in time, correctly and in top quality. Many facilities administered by the company need regular maintenance and inspections. Other facilities provide information about consumption of media. Costs are rather high for the necessary care of the facilities by service technicians in the fields. Another costs are the consequence of complaints, inaccurate reading of data, failed inspections or complicated systems used for proving the maintenance, repairs or replacement. Circulation of paper documents results always in rather many mistakes and much costs are needed for re-entering the data into electronic forms.
Even if the basic version of myAVIS™ Field Service is used, the mobile employees of servicing organisations can access the information right in the field. The company uses the available information, instructions and processes to manage the mobile employees efficiently, eliminating, in turn, most of paper documents. The employees in the field receive information about necessary repairs, inspections or services. The field employees include ordinary meter readers, service technicians, or inspection/control employees. Managers receive easy-to-survey graphic information about the work done by their teams and can analyse the reports in detail. Using the correct and up-to-date information, the managers can make provably correct decisions. The price of myAVIS™ Field Service is compensated with improved efficiency of work teams, the return being estimated to be from 1 to 1,5 year.
