Product range for your mobile field team
myAVIS™ is a mobile information system that connects your field staff to head office in one, seamlessly integrated application. Mobile staff use myAVIS™ on a PDA which communicates with a central database. This enables them to have in one hand all necessary information required for doing business in the field.
Working as a stand-alone system or in communication with your own back-office system, myAVIS™ lets your reps do everything from booking orders, managing in-store marketing campaigns and checking pricing and distribution to updating the customer on delivery status and promotions. Using our own dynamic forms technology, field reps can even carry out simple ad-hoc surveys during customer visits created and transmitted to their PDAs by head office staff. All in all, managers have much deeper insight into the market and all relevant mobile business processes as a result.
When the solution is installed in portable PDAs, mobile employees can access anytime every necessary information about visits to their clients. And even communication in both ways is possible. >> More
In cooperation with the customer, it is possible to place directly orders, process claims, monitor competitors or inform the customer about delivery times and all details about his goods. The customer can be also informed about news and actions in progress. An important part of the solution is dynamic form sheets. User’s employees can create and evaluate marketing and commercial interview forms using the dynamic form sheets. It is possible even to collect specific information that is urgently needed and that is not included in standard working procedures of the mobile employees. An example is the collection of information about perception of a new product or a new brand by the customers or information about customer staff’s satisfaction with supplier’s logistics.
The mobile employees who use myAVIS™ become a kind of a real hand of their parent’s company in the field and the link is as close as the company needs. Considering fixed costs for operation of the mobile employees, the benefits of the solution include the fact that their works will be more systematic and easier to manage. >> More
Their working pace will be identical and same standard indicators will apply as before. But they will have all necessary bits of information immediately available and can inform the customer better and process the order or claim more quickly. The tracing and management of flow and display of own products at clients’ sites will improve too. The clients will feel more care and will be more loyal to the supplier who, in turn, will be able to manage better the supply of goods, saving thus both his and customer’s costs. This is just an example of possible ways leading to higher profits.
Other possible benefits:
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the employee does not have to drive to the company – everything is arranged in the field
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the only paper documentation the employee uses is catalogues and samples of goods
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his or her "office" is housed in a mobile device only with a size of two credit cards and weight of cca. 180 grams
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the field employee can always use correct and accurate information about availability of goods, deliveries in progress and news as well as about payment morale of each of his customers and their limits
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the company is perfectly informed about activities carried out by its employees that are paid by the company and can monitor reactions and willingness of the customers to various activities, news, actions, discounts and is able to accelerate its approach to the customer
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the transaction process accelerates considerably because the flow of information speeds up the work with clients and makes the work more efficient - the customers are satisfied then with improved care
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information in the field is always available and does not depend on any connection to company’s network – the mobile employee has got everything in his pocket
It is clear from some of the mentioned benefits of myAVIS™ that myAVIS™ has been developed with deep knowledge of commercial processes. myAVIS™ does not include the supply and implementation of software only. An integral part of the solution is also the know-how of mobile processes. myAVIS™ is delivered with a complete service support for both the solution and users. myAVIS™ is supported by a wide range of system integrators and telecommunication operators.
User benefits
Each solution being a whole of tools and intellectual skills (know-how) must provide a certain added value for the user, this means for the company in general as well as for those who use the solution. In is expected that the company and employees will benefit at least from elimination of redundant activities that have been repeated over and over again and hindered everybody in doing something else and resulted, because of such useless repetitions, in other costs and activities that restrained the company from achieving set targets.
myAVIS™
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eliminates activities based on printing, circulation and distribution of paper documents among mobile employees as well as collection of the paper documents and re-entering the data from form sheets into PCs.
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makes redundant the employees who have been responsible so far for distribution of paper forms and re-entering of data into system. All those activities are automated and run independently now.
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provides each mobile employee with necessary information about his territory and about other territories, if this is desirable.
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shares information throughout the company. The data flow influences naturally existing systems in the company.
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provides the mobile employees quickly, reliably and provably with every necessary information such as:
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special offers
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new goods and information about new goods
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prices and availability of goods, warehouse stock
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payment information and trade receivables
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logistics and transport of goods
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collects information from the mobile employees and transfers the collected data into the central system, such data include:
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orders placed by customers
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sales returns
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information about customers and consumers
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information about competitors
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is automated. This means, the existing mobile processes run faster and the efficiency is higher.
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gives managers a full control over their mobile teams and makes it possible to manage the teams actively.
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enables the processes to be modified quickly and efficiently depending on owner’s decision and market needs.
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introduces new processes – it is not just a mapping of existing processes.
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includes developer’s know how - it is not just a technical supply.
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decreases considerably costs relating tothe ownership of the sales team mobile network and results in much higher profits from such ownership, making, in turn, the customers more satisfied and more loyal.
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pays off and starts generating profits soon because the benefits are provable.
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has been fully tested and is supported by references in the Czech Republic and abroad.
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is ready available and is not necessary to make major modifications or wait until the development is completed – the solution can be installed very quickly at client’s site.
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is supported by the reputable and stable developer of mobile technologies and his partners from among world leaders.
Who is a typical user?
A typical user of AVIS™ is a domestic or foreign company that produces or distributes goods. At least twenty sales reps work in the field and are required to represent the brand and name of the company perfectly without any compromises. The company requires a top quality solution that has been already developed and proved good in similar businesses. The supplier of the solution is expected to provide an uncompromised top standard of services with absolutely reliable data and a high level of added value for the business. A typical user of the mobile part if an employee who spends most of his working time by taking care after customers. He does not want to waste time by evaluating his work, preparing and sending complex reports, surveys or requirements. The mobile employee spends most time in a direct contact with his customers and is fully available to his customers. Top work results and a reasonable remuneration are a must for him. He requires a reliable support from his company, but does not want to be involved into useless processes that prevent him from doing his job. In a typical company that uses myAVIS™, the mobile representatives cooperate directly with the Commercial/Marketing Department as well as Logistics Department that share necessary information with the mobile representatives. The mobile representatives are a kind of a company’s hand in the field. They use the benefits of the prompt data distribution and data sharing to react quickly to ever changing customer needs. They regard the monitoring of market development, prices and competitors as an integral part of their works and consider this to be a competitive advantage of their company. They always need the data to be perfectly accurate and available because the information is used to make correct decisions based on correct data. They report to their managers and prove them that they work efficiently and are of benefit to the company.
Rate of return for myAVIS™ - what are the savings and benefits?
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higher efficiency of human resources
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improved management of direct costs
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prompt orientation of new employees
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improved management of sales rep teams
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readily available information about the market
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availability of more information
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improved process quality in the company
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high flexibility of employees – even among the territories